44f999 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 44f999 ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Member") who access or use the 44f999 platform at https://44f999.club, including all associated services, mobile experiences, and customer support channels (collectively, the "Platform").

44f999 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account, completing the 44f999 login process, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and agree to the collection and use of your personal data as described herein.

This Policy should be read alongside the 44f999 Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail in matters of account governance, while this Policy governs data handling specifically.

2. Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal information is the entity operating the 44f999 Platform. All data protection inquiries, subject access requests, and privacy-related correspondence should be directed to our dedicated privacy contact at [email protected], with the subject line "Privacy Inquiry".

44f999 has appointed a responsible individual within its operations team to oversee data protection compliance and ensure that personal data is handled in accordance with this Policy at all times. Any request for information about data handling practices will be responded to within a reasonable timeframe and in accordance with applicable obligations.

3. Personal Data We Collect

44f999 collects personal data across several categories depending on how you interact with the Platform. The following table outlines the primary categories of data collected and the context in which each arises:

We collect only the minimum personal data necessary for the purposes described in this Policy. Where data is optional, this will be made clear to you at the point of collection.

4. How We Collect Your Data

44f999 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing the 44f999 login, making deposits or withdrawal requests, contacting customer support, or submitting any form on the Platform.
• Automated technologies: Technical and usage data collected automatically through cookies, server logs, and similar tracking technologies when you access and navigate the Platform. See Section 8 (Cookies & Tracking) for further detail.
• Third-party verification providers: Identity and address data returned by KYC and anti-money laundering (AML) verification services used to validate the information you provide during registration.
• Payment processors: Transaction confirmation data received from payment providers including bKash, Nagad, Rocket, and Upay when you deposit or withdraw funds.
• Fraud prevention services: Risk scoring and device fingerprint data from third-party fraud detection partners used to protect the integrity of your account and the Platform.

5. How We Use Your Personal Data

44f999 uses the personal data it collects for the following specific purposes:

• Account management: Creating, maintaining, and securing your 44f999 account, including processing your 44f999 login credentials and enabling access to all Platform features.
• Identity verification: Confirming that you meet the minimum age requirement of 18 years and verifying your identity in compliance with our Know Your Customer obligations.
• Transaction processing: Processing your deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, and any other supported payment methods, and maintaining accurate financial records of all transactions.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: Monitoring usage patterns to identify potential signs of problem gambling and proactively offering responsible gaming tools such as deposit limits, session timers, and self-exclusion options.
• Customer support: Responding to your inquiries, resolving disputes, and maintaining records of support interactions to ensure consistent and high-quality service.
• Platform improvement: Analysing aggregated and anonymised usage data to improve Platform features, game offerings, and the overall member experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and updates about new games or features — but only where you have provided consent or where we have a legitimate interest. You may opt out of marketing communications at any time via your account settings.
• Legal compliance: Fulfilling obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.

6. Legal Basis for Processing

44f999 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account creation, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations, and responses to lawful authority requests.
• Legitimate interests: Processing necessary for the legitimate interests of 44f999, including fraud prevention, platform security, and improvement of our services — provided that such interests are not overridden by your own rights and interests.
• Consent: Processing based on your explicit consent, including the sending of direct marketing communications. You have the right to withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

7. Sharing Your Personal Data

44f999 does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only under the following circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and any other payment partners require transaction data to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• KYC and AML service providers: Third-party identity verification and anti-money laundering screening services receive the minimum data necessary to verify your identity and assess financial risk.
• Game providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised or pseudonymised session data necessary to deliver their games. These providers do not receive your full identity profile.
• Fraud prevention and security partners: Specialist providers who assist in detecting and preventing account fraud, bonus abuse, and security incidents receive technical and behavioural data under strict contractual confidentiality terms.
• Legal and regulatory authorities: Where required by applicable law or a lawful order from a competent authority, 44f999 may disclose personal data to law enforcement, regulatory bodies, or courts. We will notify you of such disclosures where permitted by law.
• Business successors: In the event of a merger, acquisition, or transfer of all or part of the 44f999 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8. Cookies & Tracking Technologies

The 44f999 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file placed on your device by your browser when you visit the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies that keep you logged in after completing the 44f999 login process, and security cookies that help detect malicious activity. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as language, display settings, and responsible gaming tool configurations between sessions.
• Analytics cookies: Collect anonymised information about how members use the Platform — including which pages are visited most frequently and how long sessions last — to help us improve the user experience. No personally identifiable information is included in analytics data.
• Marketing cookies: Used to deliver relevant promotional communications and measure the effectiveness of campaigns. These cookies are only placed with your consent and can be withdrawn at any time through your browser settings or your 44f999 account preferences.

You may manage or disable non-essential cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent the Platform from functioning correctly, including the 44f999 login process.

9. Data Retention

44f999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and operational obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account being open and active on the Platform.
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with anti-money laundering record-keeping obligations.
• KYC and identity verification records: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Support and communications records: Retained for up to three (3) years following the resolution of the relevant inquiry or dispute.
• Marketing consent records: Retained until consent is withdrawn plus an additional period sufficient to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where anonymised data is retained for analytical purposes, it no longer constitutes personal data under this Policy.

10. Data Security

44f999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. The key security measures in place include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 44f999 Platform is encrypted in transit using industry-standard TLS protocols.
• Encrypted data storage: Sensitive personal data fields, including payment method identifiers and identity document references, are encrypted at rest within our secure infrastructure.
• Access controls: Personal data is accessible only to authorised 44f999 personnel who have a legitimate need to access it in the performance of their duties. All staff with data access are bound by confidentiality obligations.
• Two-factor authentication (2FA): Available to all members as an additional layer of protection for the 44f999 login process.
• Regular security assessments: 44f999 conducts periodic reviews of its security infrastructure and practices to identify and address potential vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. While 44f999 takes all reasonable steps to protect your data, we cannot guarantee absolute security. You are encouraged to use a strong, unique password for your account and to enable 2FA to maximise the protection of your 44f999 login.

11. Your Privacy Rights

As a member of the 44f999 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request":

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, for example while a dispute regarding its accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes.

44f999 will respond to all valid privacy rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised party.

12. Children's Privacy

The 44f999 Platform is strictly for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 18. If 44f999 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed in accordance with our Terms & Conditions.

Parents and guardians are responsible for ensuring that minors in their care do not access or register on the 44f999 Platform. If you believe a minor may have registered an account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13. Changes to This Privacy Policy

44f999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal obligations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered members via email or an in-platform notification.

It is your responsibility to review this Policy periodically. Continued use of the 44f999 Platform following publication of any amendment constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must cease using the Platform and contact [email protected] to arrange account closure and, where applicable, deletion of your personal data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 44f999 handles your personal data, please reach out to us using the contact details below. Our privacy team is available seven days a week, including Bangladeshi public holidays, and will respond to all inquiries promptly.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "Privacy Inquiry" or "Privacy Rights Request"
• Live Chat: Available after completing the 44f999 login, via the in-platform support widget
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

For matters relating to responsible gaming, self-exclusion, or problem gambling support, please visit our dedicated Responsible Gaming page in addition to contacting our support team.